[ 100% SYMMETRICAL FIBER ]

Symmetrical gigabit for $596 a month.

Upload a 4K video in seconds. The same download and upload speed on every plan.

  • MXN · VAT included
  • Installation:Free
  • No lock-in

More than 600 active clients are already online with us.

Pick your speed

Clear prices with IVA (VAT) included. Every plan is symmetrical.

Up to 200Mbps

Symmetrical · ↓ 200 / ↑ 200 Mbps

For 1–2 people: streaming, online classes and video calls.

$396/mo

  • MXN · VAT included
  • Installation:Free
  • No lock-in
  • Promo:TBD

Includes

  • Wi-Fi 6 modem at no extra cost

Up to 500Mbps

Symmetrical · ↓ 500 / ↑ 500 Mbps

For families: several 4K screens and working from home at the same time.

$496/mo

  • MXN · VAT included
  • Installation:Free
  • No lock-in
  • Promo:TBD

Includes

  • Wi-Fi 6 modem at no extra cost
  • Free installation: You pay nothing to install
  • No minimum term: No lock-in contract
  • Modem included: On loan, at no extra cost
  • 24 h monitoring: Technical staff watch the network
Not sure which one?

Plan maximum speeds, wired. Modem on loan at no extra cost while your service is active. Wi-Fi 7: top wireless speed needs compatible devices.

Build your bundle

Pick a speed and add what you want. The total updates instantly.

Speed
Extras
  • For the whole family, on every screen.

    channels
    350
    movies
    3,000
    series
    600
Monthly total/moMonthly total: $596
  • MXN · VAT included
  • Installation:Free
  • No lock-in
  • Promo:TBD

Upload as fast as you download.

Download and upload at the same speed, over the same strand of glass. See it in action.

Inside the fiber

This is how your internet travels: light inside a strand of glass. Download comes toward your home and upload goes out to the network, through the same strand at the same time.

  1. 01 / 03

    Light enters the strand.

    Your data travels as pulses of light inside a glass strand as thin as a hair.

  2. 02 / 03

    It bounces without escaping.

    The core's walls reflect it again and again: total internal reflection. That's why the signal goes far without fading.

  3. 03 / 03

    It reaches your home. And your upload leaves on the same strand.

    Download and upload travel at the same time and at the same speed. That's symmetrical fiber.

Animation inside an optical fiber: cyan beams of light (download, 1 Gbps) travel toward you and violet beams (upload, 1 Gbps) travel away toward the network, bouncing off the core walls.

Connection type
Speed
↓ Download
1 Gbps
↑ Upload
1 Gbps

The same download and upload speed.

View plans

What 1 Gbps means day to day

  • Upload a 10 GB video

    80s

  • 4K screens at once

    40

  • Back up 1 TB to the cloud

    2.2h

Ideal calculation at sustained maximum speed · 1 GB = 8,000 Mb · 25 Mbps per 4K screen.

Illustration · Wi-Fi 7 modem included in 1 Gbps

Wi-Fi 7, included in your 1 Gbps plan

The latest generation of Wi-Fi at no extra cost: we lend you the modem while your service is active. More wireless speed than your plan needs.

3.6Gbps

of Wi-Fi, theoretical maximum

MLO
With Wi-Fi 7 devices, your phone or laptop uses 2.4 and 5 GHz at the same time
4096-QAM
20% more data in every wave than Wi-Fi 6
160 MHz
Wide 5 GHz channels for more speed
2 × 2
Two simultaneous streams on each band

Modem on loan, at no extra cost.

How Wi-Fi travels through your home

A simulation of the waves leaving the modem and how walls slow them down. Drag the modem and compare it with earlier generations.

Walls slow every generation down the same way. What changes is what each one does with the signal that gets through: wider channels, more data in every wave and, with Wi-Fi 7, several bands at the same time.

A home modem from each generation, side by side

All with the same layout as your modem: 2.4 + 5 GHz and 2 × 2 on each band.

Dual-band 2 × 2 home modems from each generation and the plan’s modem: theoretical maximums
GenerationTransfer speed between your devicesTheoretical maximum, 2.4 + 5 GHz combinedWi-Fi 4600 MbpsWi-Fi 52 GbpsWi-Fi 63 GbpsIncluded in 1 GbpsLatest generationYour modemWi-Fi 73.6 Gbps
Bands per device at once1112MLO
Modulation64-QAM6 bits per symbol256-QAM8 bits per symbol1024-QAM10 bits per symbol4096-QAM12 bits per symbol
Widest channel40 MHz160 MHz160 MHz160 MHz
Shares each channel among many devices (OFDMA)NoNoYesYes
IEEE standard802.11n802.11ac802.11ax802.11be
Year of the standard2009201320192024

Illustrative simulation: wavelengths at relative scale and approximate loss per wall by band (concrete 12–23 dB, brick 8–14 dB, drywall 3–5 dB). The table and the lab compare home modems with the same layout as the 1 Gbps plan’s Wi-Fi 7 modem (2.4 GHz + 5 GHz, 2 × 2 on each band), each with its generation’s widest channel; on Wi-Fi 5 the 2.4 GHz band runs Wi-Fi 4. Figures are each standard’s theoretical maximum; your real speed is limited by your plan, distance, walls and your devices. Tri-band equipment (with 6 GHz) with higher total capacity exists.

Where we serve

We serve the Mexico City metro area and Cuernavaca, Morelos. We have more than 600 active clients, mostly in the west of the city. Here are some buildings that are already clients plus a few illustrative examples.

  • Connected client
  • Illustrative exampleDEMO DATA
  • Service area
  • Illustrative path · not the actual network

Clients and service areas

Text version of the map. Pick a client to locate it.

  • Service area

    All 16 alcaldías.

    Fiber in Mexico City
  • Service area

    Municipalities next to Mexico City: Chalco, Huixquilucan, Juchitepec, Naucalpan de Juárez, Ocoyoacac, Tianguistenco, Tlalnepantla de Baz, Tultitlán, Valle de Chalco Solidaridad, Xalatlaco.

    Fiber in the State of Mexico
  • Service area

    Cuernavaca, Tepoztlán and Amatlán.

    Fiber in Morelos

Locations approximate to neighborhood level.

The network behind the service

Fiber optics end to end. We publish network figures as we confirm them.

  • 600+

    active clients on our network

  • 24h

    technical staff looking after our network, servers and systems

  • 1Gbps

    Top plan speed, symmetrical

Target edge-to-core latency
< 1 ms*

* Design target within the metro network, edge to core. Doesn't include your Wi-Fi or the destination server.

How installation works

Four steps, no runaround. You pick the plan; we bring the fiber to your home.

  1. Check your area

    We serve the Mexico City metro area and Cuernavaca, Tepoztlán and Amatlán (Morelos).

    See the map
  2. Pick your plan

    200 Mbps, 500 Mbps, or 1 Gbps, all symmetrical. Add TV if you like.

  3. Book the visit

    Leave your details and preferred date. We confirm coverage at your exact address before booking.

  4. Get connected

    A technician installs the fiber and leaves your internet up and running.

    Install time
    TBD
    Install fee
    Free
See plans

Frequently asked questions

What people ask us most before signing up.

Can't find your answer?

Message us on WhatsApp and we'll help you out.

Monday to Friday, 8 AM to 6 PM

  1. Will I get the advertised speed?

    Each plan's speed is the maximum delivered to your home, the same down and up. Over a cable you get closest to that maximum; over Wi-Fi it depends on your device, distance and walls.

  2. How much does installation cost and how long does it take?

    A technician brings the fiber to your house or apartment, installs the equipment and leaves everything working.

    Cost:
    Free
    Time:
    TBD
  3. Is there a minimum term? How do I cancel?

    These are the contract terms:

    Term:
    No lock-in
    Cancellation:
    TBD
  4. Is a modem included?

    Yes. Every plan includes a modem on loan at no extra cost for as long as your service is active: a Wi-Fi 7 modem with 1 Gbps and a Wi-Fi 6 modem with 200 Mbps and 500 Mbps. Wi-Fi 7's top speed needs compatible devices; older devices still connect fine.

  5. What if the service goes down?

    Report it through any of these channels and we will help:

    WhatsApp:
    +52 5540947678
    Phone:
    TBD
    Office hours:
    Monday to Friday, 8 AM to 6 PM
  6. What are your office hours?

    Our offices are open during these hours. In addition, our technical staff look after the network, servers and systems 24 hours a day.

    Office hours:
    Monday to Friday, 8 AM to 6 PM
  7. What happens if I move?

    This is our moving policy:

    Moving:
    TBD
  8. What does symmetrical mean?

    You upload as fast as you download. Video calls, cloud backups, live streams and big files go up as fast as they come down.

  9. Do you have business plans?

    Yes. The same plans work for homes and businesses, and all of them are symmetrical.

  10. What does TV include?

    350 channels, 3,000 movies and 600 series. Add it to any plan; the price is in the plans section along with its terms.

  11. Where do you provide service?

    In the Mexico City metro area and Cuernavaca, Tepoztlán and Amatlán (Morelos). We confirm coverage at your exact address when you sign up.

Ready for symmetrical internet?

Pick your plan, leave your details and we will contact you to book the installation.

Selected plan:Change

Up to 1 Gbps symmetrical

$596/mo

  • MXN · VAT included
  • Installation:Free
  • No lock-in
  • Promo:TBD